ACOSS and CHOICE have released a research report that shows the damage of increased competition in human services
A research report into the increased competition into human services has found that it fails to deliver better outcomes for people.
The Competition Policy and Human Services: Where Theory Meets Practice assessed two areas of human service where various combinations of choice, contestability and competition have been significant in recent years – vocational education training (VET) and employment services.
The report, conducted by Australian Council of Social Service (ACOSS) and CHOICE, found that the increased competition in these two sectors has failed to deliver better outcomes for consumer and has also led to major barriers to improving collaboration.
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